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Cancellation Policy
1. Booking Cancellation
Customers may cancel a service booking within a specified time frame (e.g., 24–48 hours) before the scheduled project or consultation. Late cancellations may not be eligible for a refund.
2. Refund Eligibility
Refunds are issued only for valid reasons such as service not delivered, duplicate payment, or confirmed service issues. All requests are subject to review.
3. Refund Process & Timeline
Approved refunds will be processed using the original payment method. Processing time may take 5–7 business days depending on your bank or payment provider.
4. No-Refund Situations
Refunds will not be issued for change of mind, incorrect details provided by the client, or services clearly marked as non-refundable.
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